USCIS customer services. http://uscis.gov/graphics/1EGOVSER.htm
USCIS Customer Services Online
INFOPASS – IMMIGRATION INFORMATION BY APPOINTMENT
InfoPass is an Internet-based system that enables the public to go online to schedule appointments with immigration information officers at U.S. Citizenship and Immigration Services (USCIS) offices. If you have a complex immigration question or need that is best addressed by a trained USCIS officer in person, InfoPass offers a convenient alternative to waiting in line for assistance. InfoPass is a secure Internet site.
HOW DOES INFOPASS WORK?
WHAT SHOULD I TAKE TO MY APPOINTMENT?
IS INFOPASS FOR ME?
You may not need to visit a USCIS office to receive the assistance you need. Immigration forms are available on the agency’s website at www.uscis.gov, or by calling the National Customer Service Center (NCSC), 1-800-375-5283. Customers can also file for an immigration benefit by using E-Filing. E-Filing currently supports eight of the most frequently used forms that account for over 50% of the applications filed each year. To check the status of an application filed with a USCIS service center, you can also go online and select "Case Status Online."
A bogus e-mail notification has been circulating in an attempt to fool people into thinking they were chosen for the 2004-5 DV-visa lottery program. The letter, fraudulently stating that is from the Department of State, congratulates the recipients and then instructs them to send personal information along with a payment of $350 to its office. The recipients of the e-mail are told that once payment is received, confirmation will be
sent.
According to the e-mail, "providing the above requirements (including a picture and payment) will assure you your visa lottery security code which we shall send to your e-mail address." Additionally, the e-mail statesthatif there is no response received from the applicant after 21 days, the recipient's "winner status shall reveal no interest and we would inresponse refer [the recipient's] lottery code and acknowledgement card back to the
USA government/immigration service center."The only form of notification from the Department of State to lottery winners is the actual mailing of a package of documents. THERE IS NO E-MAIL NOTIFICATION. Anyone who receives this or any similar notifications via e-mail should disregard them and absolutely not send any money if any-mail instructs them to do so.
July 23 ,2004 Fort Lauderdale, Fla. A millionaire John Romano was sentenced to more than three years in federal prison for running an internet scam that targeted foreigners hoping to win a lottery for immigrant visas.
Romano admitted offering help for a fee to people applying for so called diversity visas. He acknowledged collecting fees from people who were ineligible for the lottery while promising that their applications would meet US guidelines.